Terms & Conditions of OZTent Hire  

Limitations : 

• All Hirers accept full responsibility for the security and care of the Gold Coast Tweed Camper & Caravan Hires OZTent including all equipment at all times.      
• Hirer must provide photo ID (current Drivers Licence or Passport)
• Hirer needs a valid Credit Card - Visa or Mastercard. 
• The Hirer are not permitted to lend or sub-lease the OZTent plus any of its equipment supplied by Gold Coast Tweed Camper & Caravan Hire to any other persons.   
• The Hirer agrees to use the ground sheet supplied under the tent at all times. 
• The Hirer agrees not use any Gas or Electric Heaters in the OZTent  
• The Hirer agrees not use any AEROSOL SPRAYS in the OZTent.  

Damage:  

• In the event of any damage involving the Gold Coast Tweed Camper & Caravan Hire  OZTent the Hirer must notify Gold Coast Tweed Camper & Caravan Hire as soon as practicable on 0409 309 880.    
• Should any damage occur to Gold Coast Tweed Camper & Caravan Hire OZTent depending on the severity the entire or part of Security Bond is retained at the discretion of Gold Coast Tweed Camper & Caravan Hire.   
• Should the cost of replacement/repair exceed the Security Bond the Hirer will forfeit the bond and be responsible for paying any additional amount to cover the replacement cost.     
• Insurance does not cover any damage or loss to the OZTent.   
• Any damage or loss to these will be the Hirer’s responsibility.  
• Should the repair or replacement cost exceed the bond, the hirer will be responsible for paying any additional amounts.  
• Do not leave set up in wet/windy conditions whilst OZTent is unattended.   
• Gold Coast Tweed Camper & Caravan Hire OZTent must not be altered, modified, or tampered with in any way either internally or externally.     
• We recommend that you take out your own travel insurance policy.   
• Any items found to be broken, missing, substituted or lost will be deducted from the Hirers Security Bond or charged to the Hirers Credit Card.  

Terms of Payment: 

A minimum deposit of 30% of the total hire charge is required to be paid at the time of booking.    

• For bookings less than 7 days duration & weekend hire 50% deposit at time of booking & is not refundable.    
• No bookings will be held unless this minimum 30% deposit is paid.    
• The remaining 70% of the total hire is to be paid on Pickup.    
• We accept Cash, Direct Bank Deposit, Mastercard & Visa.     
• Security Bond is payable prior to departure on pickup by either Visa or Mastercard.  
• Security Bond is payable by Credit Card Visa & Mastercard Only at pick up time before departure.   
• Security Bond is refunded (in part or whole depending on the condition of the OZTent) to the Hirer on return after full inventory and maintenance check has been carried out by Gold Coast Tweed Camper & Caravan Hire.     
• Gold Coast Tweed Camper & Caravan Hire reserves the right of hire refusal to any hirer deemed to be unsuitable.     
• Gold Coast Tweed Camper & Caravan Hire reserves the right to cancel the Hire Agreement at any given time should the Terms of Payment be contravened and Deposit is then non-refundable.     

• NO REFUND for NON SHOW or Cancellation within 7 days of pickup/delivery.     
• Early returns are not refundable for whatever reason.     
• We recommend that you take out your own travel insurance policy.     
• If the OZTent is not available at the commencement time for any reason outside of our control we will if possible provide a similar OZTent or if not possible we will refund any deposit paid and shall be under no further liability to you.    

Cleaning:  

·         The OZTent is to be returned in a clean, dry and tidy condition both inside and out as it was at the start of hire.  

• The Owner reserves the right to charge the relevant cleaning fee to credit card if deemed necessary.

·         The hirer agrees that no detergents or chemicals are to be used to clean canvas as this may damage the water proofing properties of the canvas.  

• Marks on the canvas are to be wiped off with a cloth and water only, No severe scrubbing or high pressure hosing on the Canvas and no abrasive cleaners or clothes/sponges are to be used on any of the canvas  

 Smoking & Camp Fire Smoke:  

• No Smoking is permitted in Gold Coast Tweed Camper & Caravan Hires OZTent or under awnings/annexes.  
• Smoke Smell will result in a charge against your bond (includes Camp Fire Smoke).      

Pets:  

• Pets are not permitted in any of Gold Coast Tweed Camper & Caravan Hires OZTent.      

Loading Tent on your vehicle:  

• We can assist with loading techniques but the ultimate responsibility is with the Hirer to ensure that OZTent is loaded in a safe and secure manner.   

One-Way Hire:  

• This option is not available. All OZTents are to be pickup and returned to Gold Coast Tweed Camper & Caravan Hires business address.  

Late Returns:  

• Gold Coast Tweed Camper & Caravan Hire allows 60 minutes grace before late charges occur, please contact on 0409 309 880 to advise us of any delay.   
• Over 60 minutes late a charge of 2/7ths of website published weekly rate is payable per calendar day or there part of.     
• Any request for additional days is at the discretion of Gold Coast Tweed Camper & Caravan Hire management and will rely entirely on future demand and availability.     
• All requests for late returns must be made at least 48 hours before the Hire Agreements Finishing Time and will require instant payment at time of approval.    
• Please be aware that in the summer months we operate on NSW Day Light Saving Time.     

Early Drop - Off:  

• No refunds for early termination of the Hire Agreement.     

For further information Click on OZTent Booking Enquiry  

or phone us on  07 5513 0950  or  0409 309 880 

© Gold Coast Tweed Camper & Caravan Hire 2009 -2010